Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pablo Gudino

Pablo Gudino

July 1, 2026

5  out of  5
rating by Pablo Gudino
"The staff is excellent always helpful a pleasure to talk to I always go in person face to face unlike other insurances that u do everything on line or phone they are always there to answer all questions and help u in anyway!!!!!"
We responded:
"Pablo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Breen’s Team—we are always here to help!"
Profile photo of Mitchell Kang

Mitchell Kang

June 22, 2026

5  out of  5
rating by Mitchell Kang
"This is a great office that Jim runs. Friendly staff, quick turnaround times, incredible customer service. Shayna is an all-star that has helped us out an several occasions and is always available. Cannot recommend enough if you're going with State Farm for whatever insurance it is you need."
We responded:
"Mitchell, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jim Breen’s Team—we are always here to help!"
Profile photo of Samuel Johnson

Samuel Johnson

June 17, 2026

5  out of  5
rating by Samuel Johnson
"I have been a client of Jim Breen's since July 2017 and, remarkably, met him on his very first day after he took over my former State Farm agent's practice. From that initial conversation, I sensed his professionalism, integrity, and genuine concern for doing what was in his clients' best interests.

Over the years, Jim has consistently proven that first impression correct. He has always been responsive, knowledgeable, and willing to take the time to help whenever I have had questions or needed assistance.

Most recently, he provided invaluable support as I worked through a matter with the California FAIR Plan Association. While I completed the work and documentation required, Jim remained engaged throughout the process and helped guide me to a positive outcome.

Outstanding service, expertise, and a sincere commitment to his clients are hallmarks of Jim's approach. I recommend him without hesitation.

Samuel Johnson Jr."
We responded:
"Thank you for the 5-star review, Sam! I’ll always remember your visit on my first day. I had just one kiddo then, and now I have 4! I’m grateful to be your agent and I’m truly thankful for the opportunity to protect you and your family.  Wishing you all the best and look forward to many years to come! "
Profile photo of Mohammed Gharib

Mohammed Gharib

June 17, 2026

5  out of  5
rating by Mohammed Gharib
"I am rating it to five star because of Shayna, the kind, nice, precise agent that answers promptly. There are a lot of insurance companies, each with a lot of branches and agents, but it is not easy to find a caring agent that answer promptly, kindly and precisely."
We responded:
"Thank you for the 5-star review, Mohammed! Here on State Farm Agent Jim Breen’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Cheri Farina Brown

Cheri Farina Brown

June 11, 2026

5  out of  5
rating by Cheri Farina Brown
"I have been with Jim Breens State Farm office for many years. I have several vehicle policies and my home insured though his office as well as my previous business. He has always been helpful with any issue I’ve had dealing with claims and quickly responds to any other questions or concerns I’ve had. He has wonderful front office staff that are very helpful, professional and kind.! Shayna just reached out to let me know my auto insurance rate just went down! Woo-hoo! I definitely recommend Jim and his staff for all insurance needs if you want an insurance agent that you can depend on and trust to help ensure you are promptly taken care of when needed.
Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Cheri! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Jim Breen’s Team anytime."
Profile photo of James Groenke

James Groenke

May 24, 2026

5  out of  5
rating by James Groenke
"I've been insured thru State Farm my entire adult life here in San Mateo County, 50+ years and by far... Jim Breen and his very capable office staff is the best thing going.
I've not had to turn in many claims (thank goodness) but those that I have were processed quickly and with care. I have no worries that should something come along that needs the attention of State Farm and Jim Breen, it will be taken care of quickly and efficiently, and done right the first time through!"
We responded:
"James, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jim Breen’s Team here in our San Mateo office. "
Profile photo of D Kato

D Kato

February 24, 2026

5  out of  5
rating by D Kato
"I just traded my car in for new one and Jim and his team responded right away and followed up to update my insurance and new car information. I appreciated the quick responses by Jim and Shayna and there were no additional costs! Thank you!!"
We responded:
"It was a pleasure to e-meet you today! And so cool to work with your plan that has been protecting what you love for 40 years. Please be sure to let me know if there’s anything else I can do for you! -Jim"
Profile photo of Mariana Leal

Mariana Leal

February 24, 2026

5  out of  5
rating by Mariana Leal
"I’ve been with State Farm for over 10 years, and when I moved to California about six years ago, I transferred my policies to Jim Breen. From the beginning, he’s been incredibly supportive and consistent.

Jim always takes my calls or gets back to me quickly, and he genuinely makes me feel valued. He’s patient, takes the time to explain things clearly, and never makes me feel rushed. What I appreciate most is that working with him feels like a relationship, not a transaction.

I believe in long-term relationships and supporting people who truly show up, and Jim does exactly that. I’m grateful to have an agent who is dependable, approachable, and truly cares. I highly recommend him."
We responded:
"Wow, thank you for the amazing 5-star review! That means a lot to me and I look forward to continue the relationship with you for years to come! Don't hesitate to reach out to me or anyone on my Jim Breen State Farm's Team."
Profile photo of Adriana Alvarez

Adriana Alvarez

October 30, 2025

5  out of  5
rating by Adriana Alvarez
"Sylvia is great ! Sooo helpful and very kind! Explains everything very well!"
We responded:
"Hello Adriana, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
Profile photo of Adam Donovan

Adam Donovan

October 1, 2025

5  out of  5
rating by Adam Donovan
"Courteous and knowledgeable service."
We responded:
"Thank you Adam! We are grateful to be your State Farm insurance office. Please reach out any time!"
Profile photo of Raquel Villarreal

Raquel Villarreal

July 14, 2025

5  out of  5
rating by Raquel Villarreal
"Shayna was super helpful & supportive with providing me with all the information I needed. I’m extremely satisfied with State Farm and their team. Thank you!!"
We responded:
"Thank you, Raquel! Shayna is amazing and we're always here to support you and with the information you need. Cheers to many years to come!"
Profile photo of Patrick Gibson

Patrick Gibson

June 18, 2025

5  out of  5
rating by Patrick Gibson
"Great rates! They will get you insured fast and on the road legal! Great agents"
We responded:
"Thank you, Patrick! I'm glad to offer you great rates, great coverage, and fast service. Cheers!"
Profile photo of Peter Mugwagwa

Peter Mugwagwa

June 11, 2025

5  out of  5
rating by Peter Mugwagwa
"Thank you Shayna! Excellent job for my auto insurance, and thank you for introducing me to your NYC agent for my renters insurance 😊!!"
We responded:
"Thank you Peter! Welcome again to State Farm glad we can help with your auto insurance and renters insurance out of state!"
Profile photo of Ruth Short

Ruth Short

May 30, 2025

5  out of  5
rating by Ruth Short
"The process to resolve an accident claim was clear, well-documented, communicated via email and timely. And the office's follow-up was appreciated.

I could not have asked for better service."
We responded:
"Thank you Ruth! So glad your claim went smoothly. Thank you again and look forward to connecting again soon!"
Profile photo of Marlene Veach

Marlene Veach

April 21, 2025

5  out of  5
rating by Marlene Veach
"Sylvia Cabeza is a State Farm Account Representative with Jim Breen Insurance in San Mateo. I signed on with State Farm three years ago, in part due to Sylvia's knowledgeable, timely answers when I was exploring a change. A more current example: I wrote to her yesterday — after hours — to ask how to temporarily add someone to my auto policy. I figured I'd hear back within a day, but Sylvia replied within eight minutes, explaining that I am covered by the permissive use clause in my policy. Being able to communicate with REAL PEOPLE was the primary reason I switched to State Farm. Once again, Sylvia has validated my decision."
We responded:
"Thank you for your amazing review, Marlene! Sylvia is top notch and I agree she is knowledgeable and timely in her customer service. Please reach out any time if you need any help with you auto insurance and beyond!"
Profile photo of Jonpaul Jandu

Jonpaul Jandu

March 28, 2025

5  out of  5
rating by Jonpaul Jandu
"Jim and his team are amazing. They always go above and beyond to help when it’s needed. I would strongly recommend them to anyone looking for a great insurance agent."
We responded:
"Thank you Jonpaul! You are a one of a kind client and we're so grateful to be your insurance agency. We're here to go above and beyond any time!"
Profile photo of chris mccarrell

chris mccarrell

March 21, 2025

5  out of  5
rating by chris mccarrell
"Excellent customer service
Friendly and a pleasure to work with."
We responded:
"Thank you, Chris! We will strive to continue providing excellent customer service for you in the many years to come. Thank you! - Jim"
Profile photo of Suhaib Zaheer

Suhaib Zaheer

March 14, 2025

5  out of  5
rating by Suhaib Zaheer
"Jim Breen and his team at State Farm are amazing! I have been with them for years now to ensure my homes, autos and motorcycles and they’ve always given me the best coverage at very competitive pricing. Jim’s staff is super responsive and they provide world class support anytime you need help. Rachel in particular has been great to work with for my last two renewals. I’d highly recommend Jim’s office if you’re in the market for a new insurance company - you won’t regret it."
We responded:
"Thank you Suhaib! We are so grateful to be your insurance agency and appreciate your business for home insurance, auto insurance, and motorcycle insurance. Please reach out any time we’re just a phone call email or text away! Look forward to many more years to come. -Jim"
Profile photo of Humberto Colin Jr

Humberto Colin Jr

February 19, 2025

5  out of  5
rating by Humberto Colin Jr
"10/10. Great team to work with. Like a good neighbor, Jim and the crew really had my back through insurance instances and still do. I highly recommend to work with this agency."
We responded:
"Thank you for the kind words and review, Humberto! We will always have your back and appreciate your recommendation. "
Profile photo of Yeny Henriquez

Yeny Henriquez

January 7, 2025

5  out of  5
rating by Yeny Henriquez
"I am so happy to have switched to Statefarm. Every single team member has done an outstanding job helping me and my husband with our policy. They’re very responsive and quick to assist with any questions or inquiries that we might have. I truly recommend Jim and his team. I can finally be stress free when it comes to my car insurance!"
We responded:
"Thank you, Yeny, for the amazing review! We're so grateful that we get the opportunity to help you with your insurance needs. Don't hesitate to reach out any time! - Jim"
Profile photo of Sandy Cheng

Sandy Cheng

November 4, 2024

5  out of  5
rating by Sandy Cheng
"The staff at Jim Breen State Farm is incredibly helpful, knowledgeable, and friendly!.Every interaction has been fantastic — yes, every single one. If you’re looking for insurance professionals that will treat you with respect, answer all your questions, and are a pleasure to deal with, look no further."
We responded:
"Thank you for your feedback! We appreciate your recognition of our team's efforts to provide helpful and respectful service. It’s important to us that you feel supported every step of the way. If you have any questions or need assistance in the future, please feel free to reach out. - Jim"
Profile photo of Jasmin Sanchez

Jasmin Sanchez

September 26, 2024

5  out of  5
rating by Jasmin Sanchez
"Sylvia was an amazing help! She took the time to explain to me different policies and made sure I understood everything. She was able to answer all my questions and took into consideration my personal preferences. Amazing communication throughout, made the process smooth and easy!"
We responded:
"Thank you for your feedback. I’m glad to hear that Sylvia was able to assist you effectively and that she took the time to answer your questions. It’s nice to know that you found the communication clear and that the process felt smooth for you.
If you have any further questions or need support in the future, please don’t hesitate to reach out."
Profile photo of Odette Cifuentes

Odette Cifuentes

September 17, 2024

5  out of  5
rating by Odette Cifuentes
"Rachel was great during the process and helped me figure out what was best for my needs. She was great explaining everything and made purchasing my insurance policy very easy. Great service!"
We responded:
"Thank you so much, Odette! I’m thrilled to hear that Rachel was able to help you find the coverage that best fit your needs and made the process simple to understand. We’re so glad you had a positive experience, and we’re here for you if you need anything else! -Jim"
Profile photo of keven

keven

August 22, 2024

5  out of  5
rating by keven
"Thank you Sylvia, you are the best, she was really nice and polite, helped me through the whole process"
We responded:
"Thank you Keven! Agree on all points, Sylvia is the best!! Look forward to having you as a client here. "
Profile photo of Jonathan Kaech

Jonathan Kaech

July 17, 2024

5  out of  5
rating by Jonathan Kaech
"Amazing service! Walked me through each step and made sure I understood everything so I could make the best decision for our needs."
We responded:
"Thank you Jonathan! Glad to provide amazing service. Look forward to many years to come!!"